Cognigen Networks, Inc. Privacy Statement
Cognigen Networks, Inc. has written this Privacy Statement to state our firm commitment to protecting our Customer’s privacy. The following discloses the information gathering and dissemination practices for our Web site:
Cognigen Networks, Inc., is committed to protecting our customers’ privacy. We will not sell, trade or rent a customer’s personal information to others. Only Cognigen Networks, Inc. uses information that is provided by our customers or gathered via our web site to communicate product, release, and or general company information.
Our order environment features several widely accepted and endorsed security methods to ensure that transactions, ordering and fulfillment are safe, and that all exchanges of information remain confidential. Your credit cards and checks are processed through separate merchant services vendors.
Authorization Forms
Our web site’s authorization forms require users to give us contact information (like your name, email, and postal address), and demographic information (like your zip code). A Social Security Number or a Company Tax Identification number is required for tax reporting and credit checks.
Contact information from the authorization forms is used to complete your order and to get in touch with you when necessary.
Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.
Order Forms
Our site uses an order form for customers to request information, products and services. We collect visitor’s contact information (their email addresses), and credit card numbers to complete orders. Cognigen Networks, Inc. and the Vendor providing your service are the only companies retaining your information. Financial information that is collected is used to bill the user for products and services.
The information that we collect from you is not shared with any other company or mailing list. When we get your information from our order forms, only a select number of people are allowed access to the data. Cognigen Networks, Inc. and its vendor’s Customer Service staffs view and complete your order. All credit card information is maintained in a secure, offline, database that is not accessible over dial up or Internet links.
Customers have the option to phone, email or fax their confidential information by contacting us using the address information at the end of this form. If you have any questions about this Privacy Statement, Authorization or Order forms, the practices of this site, or your dealings with this Web site, please contact:
Cognigen Networks, Inc.
9800 Mount Pyramid Ct #400
Englewood, CO 80112
Phone: (303) 209-6254
Before participating in any specific offers and/or promotions, please analyze the details and conditions of the offer including the fine print. Any access to or use of this site shall be deemed your agreement to and approval of all the above terms and conditions.
- Information Collection and Use
Online Communities is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
- Cookies
They are necessary for the proper operation of many websites. While this site can request a cookie to be created, or request that an existing cookie we created be read, the access to cookie's on your computer is strictly controlled by you through your web browser. We can not read cookies that were created by other websites and vice versa.
If you configure your web browser to reject this site's cookies, you may still use our site. However, you use will be limited in some areas.
We have no access to or control over our business partners cookies used on this site.
- Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. We also use IP addresses to track down abusers of the site.
In order to prevent habitual abuse, we may forward a complaint to the owner of the network that the abuser is using. At a minimum, the complaint will include the abusive messages(s) along with the originating IP address and timestamp.
- Sharing
We will share aggregate demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for services. To our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other parties to provide specific services. Each service will provide it's own privacy policy which may or may not differ from ours.
Please be aware that Online Communities is not responsible for the privacy practices of web sites links within this site. We encourage users to read the privacy statements of each and every web site that collects personally identifiable information when leaving this site. This privacy statement applies solely to information collected by this site.
- Security
Communities Online takes every precaution to protect users' information. When users submit sensitive information via this site, the information is protected both online and off-line.
All of the users' information is restricted to our offices only. Only employees who have the need for the information to perform their specific job tasks are granted access to personal information. Our employees must use password protected screen savers at their desk. Furthermore, our employees are kept up-to-date on our security and privacy policies, procedures and practices.
- Unsolicited Feedback
Any unsolicited email or feedback that you send becomes Online Communities property. We may use it in any manner we see fit including publishing it online.
- Contacting You
7.1 Automatic Mailings:
Whenever you take perform certain operations on our system, you may receive
an automated email or postage from us. An example is:
- Whenever you register for an account for a service such as the classifieds, you will receive automated email to communicate the status of your account request.
7.2 Account Service:
Once you register for any type of account with us, we may contact you in
regards to your account or to provide information about a new system feature
or upgrade. We will not contact you for the sole purpose of marketing a third
party service or product.
7.3 Information Update Request:
If you are the point of contact for an organization that is listed in our
database, we may periodically contact you to request that you review or
update your information. We will not contact you for the sole purpose of
marketing a third party service or product.
- SPAM
Spammers are known to routinely scan websites in order to harvest email addresses that will be added to their mailing lists. When you post information on this site, we take measures to protect your address. However, harvesting techniques are forever becoming more and more devious. As such, we can not guarantee that your email address will never be inadvertently harvested. When posting please try to disguise the address or obtain a disposable email address.
- Notification of Change
If Online Communities decides to change our privacy policies, we will post those changes, so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policies under which the information was collected.
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